Hello! I’m Ariful Ashraf Ali, a seasoned customer service and sales specialist with over a decade of experience helping businesses build lasting relationships with their customers. My career spans 10+ years in customer success and 6+ years in e-commerce operations, where I’ve worked with global teams to deliver empathetic, efficient, and results-driven support.
I’ve led collections, sales, and executive support roles across industries, consistently recognized for my ability to convert leads, resolve complex issues, and create positive customer experiences.
Whether managing CRM systems like Salesforce, HubSpot, Gorgias, and Zendesk, or guiding customers through seamless e-commerce journeys, I thrive on clarity, transparency, and impact. My goal is simple: to help businesses grow while ensuring every customer feels valued.
WHAT DO I DO
“I love working with Max Hatzy. He is very dedicated, and he has patience to answer to all of my questions. Over the years he has created some of the most beautiful designs for my company, for all aspects of our marketing.”
Charonica Owner
“I love working with Max Hatzy. He is very dedicated, and he has patience to answer to all of my questions. Over the years he has created some of the most beautiful designs for my company, for all aspects of our marketing.”
Le Hair Owner
“I love working with Max Hatzy. He is very dedicated, and he has patience to answer to all of my questions. Over the years he has created some of the most beautiful designs for my company, for all aspects of our marketing.”
THOSE Architects Owner
